We have a customer in Italy who is a contractor in construction field, this customer sent many inquiries to us during more than 3 years, every inquiry was for projects in Europe or Africa or Middle East, containing many types of valves and other products like fittings/flanges.

We treated this customer very patiently, always offer our best price and quickest quotation service. For completely 3 years, this customer didn't place any order, but we still treat him with our most care.

Then the customer came to visit our factory, he was amazed at our production scale and quality of products, also he was quite satisfied with our communicating service. After this visit, he placed many orders with us, we become his biggest cooperating partner in China.

We treat every customer the same, no matter big company or small company, having formed cooperation or still in reviewing.